Frequently Asked Questions

Can I buy tickets at the door?

No, they must be purchased ahead of time on our website.

What is the refund policy?

Tickets are non-refundable and non-transferable. Please note, policy is strictly enforced.

Is there a cut off date to buy a ticket?

Tickets are limited and on a first-come, first-served basis.

Is there parking on site?

City Winery has a large parking lot with ample space onsite.

What is the dress code?

Feel free to wear comfortable, everyday attire—think jeans, t-shirts, sweaters, sneakers, or flats. No need to dress up, just come ready to enjoy the day!

Will there be a coat check?

Yes, there will be a coat check available.

Do I need to bring identification?

Yes, please bring your government-issued ID for check in.

For Shop TODAY events-related customer support, contact us at shoptodayevents@nbcuni.com. All events, talent, programming, venues and times are subject to change without notice. Tickets are non-refundable and non-transferable. Event ticket purchase and usage are subject to the terms and conditions of the TODAY Ticket Agreement.